Water purification information

Common problems and solutions in the operation of water softener /water softening equipment

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Author : Susan Huang
Update time : 2025-02-11 10:53:42
Common problems and solutions in the operation of water softening equipment

Water softening equipment does not produce water:
Reason: It may be that the resin fails, the resin leaks, the bypass valve is not opened or there is not enough salt in the salt tank.
Solution: Regenerate the resin again, check whether the resin tank is broken, open the bypass valve and add salt to the salt tank.

The regeneration of water softening equipment is incomplete:
CAUSE: The regeneration program may be set incorrectly, the power supply is interrupted or the timer is damaged.
SOLUTION: Check and reset the regeneration program, make sure the power supply system is normal, check and replace the timer.

Water pressure problem
CAUSE: There may be foreign objects in the inlet and outlet pipes and control valve passages, incorrect installation of the overflow tank control valve, or low inlet water pressure.
Solution: Clean all connections, check and adjust overflow rate, check and adjust inlet water pressure.

Scale blockage:
CAUSE: Scale may be building up on the resin bed or other component surfaces.
SOLUTION: Periodically clean and descale the unit.

Salt drum or salt tank problem:
CAUSE: The salt drum or tank may be clogged, leaking, or have other problems.
SOLUTION: Regularly inspect and clean the salt drum or tank to ensure it is working properly.

Leakage Problems:
CAUSE: Pipe connections or valves in the water softening equipment may be leaking.
SOLUTION: Regularly inspect and repair leaks.

Controller malfunction:
CAUSE: The controller in the water softening equipment may be malfunctioning.
SOLUTION: Check the power and connections to the controller to ensure it is working properly. If the controller is damaged, the controller may need to be replaced or repaired.

Water quality monitoring problem:
CAUSE: Water softening equipment is usually equipped with water quality monitoring instruments to monitor the water quality and the working condition of the resin. If the water quality monitoring instrument is faulty or inaccurate, it may not be possible to correctly determine the working status of the water softening equipment.
Solution: Check the water quality monitoring instrument to ensure that it is working properly, and if it is damaged, it may need to be replaced or repaired.

Improper maintenance:
Cause: Water softening equipment needs regular maintenance and cleaning, if the maintenance is improper or untimely, it may lead to equipment failure or performance degradation.
Solution: Regular maintenance and cleaning of water softening equipment to ensure its proper operation.

Other common problems: These include excessive hardness of the water coming out of the water softening equipment, non-functioning of the water softener, and so on. The solutions to these problems vary from case to case, and you need to take appropriate measures to solve the specific problems. It should be noted that the above solutions are for reference only, if you encounter equipment failure problems, it is recommended to contact professional and technical personnel to check and repair to ensure the normal operation and safe use of equipment. At the same time, in the purchase and use of water softening equipment, you should choose a regular brand and reputable manufacturers, follow the installation and use of equipment instructions to ensure that the equipment is correctly installed and reasonably used.

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